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Brian Lewis/The Gazette
Penny Reeder of Montgomery Village, who is on the board of the national advocacy group Guide Dog Users Inc., said 19 years after the passage of the Federal Americans with Disabilities Act it is still not uncommon for her to be denied access to businesses because of her guide dog Tess, a 9-year-old German Shepherd. Service dog users throughout the county said more education is needed to solve the discrimination problem.