Ask Liz: If you keep getting misdirected calls from collection agencies, how do you stop them? -- Gazette.Net


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NBC 4 consumer reporter Liz Crenshaw dials up the solution to this major annoyance.

Question: If you keeps getting calls from collection agencies for someone who used to live at your house (a previous resident), how do you stop the calls?

Answer: We turned to the Federal Trade Commission for this answer. It says that if you’re sure the debt isn’t yours, ask the debt collector for its business address. That’s because the best way to stop those calls is to write a letter stating that you don’t owe money, and that the collector must stop contacting you. You must send the letter within 30 days of getting a notice or call. And you can report a debt collector for any violation to your state Attorney General’s Office and the FTC.

Read more consumer reports at NBCWashington.com.