When loved ones pass, their mail delivery continues. Liz Crenshaw, NBC Washington’s consumer reporter, offers a solution to the problem.

Question: My mother recently passed away, but I keep receiving marketing mailings and catalogs in my mother's name. How do you get these mailing to stop?

Answer: The Direct Marketing Association says that in 2005, it created a "Deceased Do Not Contact List", which helps companies and nonprofits remove those names and addresses from their marketing lists. Relatives of those who have died can register the names and addresses of their loved ones on the Direct Market Association website, and you should start to see fewer mailings within three months.

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